Intră în cont
Cont nou
un loc de munca
pentru fiecare!

Customer service representative

UPC Media

1149 vizualizari
Data publicării: 15.09.2017
Aplică
UPC Media offers an independent and private service that respects the interests of its clients and provides an active environment inspiring its employees to great achievements.

We are looking for a customer-oriented service representative.


A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

Customer Service Representative Job Duties:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services. Help promote the company
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Manage large amounts of incoming calls/ chats/emails.

Requirements:
- Proven customer support experience or experience as a client service representative minimum 1 year
- Strong chat/phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Can handle complaints in a calm manner
- Ability to multi-task, prioritise, and manage time effectively
- High school degree

The Company is offering:
- Ultra-modern office in the very center of the Chisinau
- Official contract according to MD law
- Full paid training
- Net salary starting with 400USD and higher depending on your skills and expertise
- Bonuses
- Paid lunch
- Friendly environment
...and much more

If you are interested in and meet the above requirements, please, send us your CV (English version) at contact@upcmedia.md

You also can apply to the position directly on your website: www.upcmedia.md

A bright future for your career goal awaits you. Come and get it!

* Va rugam sa spuneti angajatorului ca ati gasit acest post vacant pe novajobs.md!

Raportează o problemă

Aplică
Aplică la acest post vacant
Nume*
CV*
Formate acceptate:
DOC, DOCX, PDF, RTF, TXT
Cimpurile marcate cu * sunt obligatorii

PARTAJEAZA JOBUL

Data publicării: 15.09.2017

Accountant

UPC Media

Data publicării: 15.09.2017

Graphic designer

UPC Media

Data publicării: 15.09.2017

Commercial Department Assistant

UPC Media

Data publicării: 15.09.2017

Social Media Specialist

UPC Media

Data publicării: 15.09.2017

Marketing Specialist

UPC Media

Data publicării: 15.09.2017

Sales Representative

UPC Media

Companie

7 Joburi active

Informația despre companie
Țară:Moldova
Oraș:Chișinău
Email:contact@upcmedia.md
Mobil:

CRITERII JOB

Domeniul:
Oraș:
Chișinău
Regim de lucru:
Full time
Experiența de lucru:
Nespecificat
Studii:
Nespecificat
Salariu:
Nu este indicat

E SIMPLU SA FII INFORMAT

DA-NE UN LIKE


Feedback
Primește cele mai recente posturi vacante pe e-mail.